SMS Privacy Policy | Law Office of Ryan Putz

LAW OFFICE OF RYAN PUTZ

(936) 978-2045 | ryan@ryanputzlaw.com | ryanputzlaw.com

SMS Messaging Privacy Policy

Effective Date: May 4, 2026

Law Office of Ryan Putz (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information about you when you opt-in to receive SMS text messages from us in connection with our legal services.

SMS Message Type Description

By opting in to SMS messaging from the Law Office of Ryan Putz, you agree to receive text messages related to your legal matter and our legal services, including:

Appointment reminders and scheduling confirmations
Case status updates and document requests
Responses to your inquiries and general client support communications
Important notices regarding your legal matter

Message frequency will vary based on your legal matter and communication needs. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

Data Sharing Disclosure

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Law Office of Ryan Putz Messaging Terms and Conditions:

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ryan@ryanputzlaw.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Our internal safeguards to prevent unauthorized sharing include:

Access controls limiting data to authorized personnel only
Staff training on data privacy and confidentiality obligations
Security procedures governing storage and transmission of personal information

1. Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following information:

Your name
Your mobile phone number
Your email address
Your mailing address
Your consent to receive SMS messages
Any additional information you voluntarily provide when contacting our firm (e.g., through a consultation request form, intake form, or direct communication)

2. How We Collect Your Information

We collect your information in the following ways:

Directly from you when you complete a contact or intake form on our website (ryanputzlaw.com), where you check a box consenting to receive SMS messages
When you call or email our office and provide your information
When you opt-in to receive SMS messages by checking a consent box on our website contact form, signing a service agreement, or responding to a text message prompt
Automatically when you interact with our website

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After opting out, you will receive one final confirmation message. You may also contact us directly to update your communication preferences.

3. How We Use Your Information

We use your information to:

Send you the SMS messages you have opted in to receive
Send appointment reminders, scheduling confirmations, and case status updates
Respond to your inquiries and provide client support
Send information about our legal services relevant to your matter
Comply with legal and ethical obligations applicable to our practice
Operate and improve our law practice and client communication

4. Disclosure of Your Information

We may disclose your information in the following limited circumstances:

To third-party service providers who assist in operating our firm and delivering communications (e.g., our phone and messaging platform provider), subject to confidentiality obligations
To comply with applicable law, court order, or legal process
To assert or defend legal claims
In connection with a merger, acquisition, or sale of assets, where permitted by applicable rules of professional conduct

IMPORTANT: We do not share your personal information, phone number, or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your mobile number or SMS consent to any third party. Your mobile opt-in data and consent will not be shared with any third parties under any circumstances.

5. Attorney-Client Privilege and Confidentiality

As a law firm, we are bound by the Texas Disciplinary Rules of Professional Conduct, which impose strict duties of confidentiality. Information you share with us in connection with seeking legal services may be protected by the attorney-client privilege and our duty of confidentiality. We take our ethical obligations seriously and handle your information with the highest degree of care.

6. Protection of Your Information

We take reasonable technical and organizational steps to protect your information against unauthorized access, use, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we strive to use commercially acceptable means to protect your personal information.

7. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan. Message frequency will vary depending on your legal matter and communication preferences. For help, reply HELP to any message or contact us directly at the information below.

8. Opt-Out Instructions

You may opt out of SMS messages at any time by:

Replying STOP to any text message from us
Replying HELP for assistance
Contacting our office directly by phone or email

After opting out, we will not send further SMS messages unless you re-opt in.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will provide notice on our website prior to the change becoming effective. We encourage you to review this page periodically for the most current information about our privacy practices.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our SMS messaging practices, please contact us:

Law Office of Ryan Putz

8708 Technology Forest Pl, Suite 175

The Woodlands, Texas 77381

Phone: (936) 978-2045

Email: ryan@ryanputzlaw.com

Website: ryanputzlaw.com

You may also text HELP to our number for messaging support.

This privacy policy is provided for informational and compliance purposes. It does not constitute legal advice and does not create an attorney-client relationship.

SMS Message Type Description​